Connie Chiang and Pilot Holdings USA make first-class connections
More than 3 million Chinese visited the United States in 2017, and it is estimated by 2022 that number will climb to more than 4.5 million visitors.
Those that travel to the United States come for various reasons including sightseeing, visiting family, American entertainment experiences, business, trade, real estate investments and touring prestigious colleges for their children. Like their American counterparts that are world travelers, the Chinese traveler is also segmented into two categories: VIP elite and middle-class tourists.
To create a stronger direct connection with the Chinese VIP elite traveler and investor in both Las Vegas and Los Angeles, Pilot Holdings, the premier Chinese investment management company, offers VIP excursions to the United States through Pilot Holdings USA.
Connie Chiang, CEO of Pilot Holdings USA
THE USA DREAM EXPERIENCE
VIPs that travel to any foreign country either for pleasure or business, expect and demand the highest level of service, trust, confidentiality and personal connections. With billions of dollars in business deals being transacted between Chinese and U.S. firms, it’s important that all planning and fine detail is taken care of in advance.
“We bring in VIP’s from China, mainly business travelers, corporate travelers, and government officials,” says Connie Chiang, CEO of Pilot Holdings USA. “We help them do everything they need in terms of transportation, concierge, VIP services, and getting the right network for them to meet and conduct business with.”
In a space that is crowded with mass tours, Pilot USA separates itself from other operators by understanding their VIP clientele and providing the absolute highest quality concierge services, impactful personal networks and established alliances.
“We never handle any massive groups because our mission is to give our clients the highest level of service, networks and resources during their trip to the U.S. We understand the business travelers, when they come across the world, what they want and what they need, and we understand their mindset about getting business done overseas. They’re here to get business done, to close deals,” explains Chiang.
In January, Las Vegas hosted the world famous CES Conference, with over 170,000 people, 30% who were Chinese. Pilot Holdings USA was the only company that catered to the VIP clientele in this group; an indication of their clear vision, understanding, and desire to provide the finest experience to their elite clientele. But being the premier and exclusive VIP excursion provider isn’t easy.
“It takes a team to service, that’s one thing, and it takes understanding. It takes having top-notch partnership alliances. I’m so proud that we have very good partnerships and we all work together. Not only do they understand the Chinese customers, they deliver extraordinary experiences,” says Chiang.
Pilot Holdings USA has partnered with DREAMS Luxury Network to provide seamless VIP experiences and networks in both Los Angeles and Las Vegas.
“Together, Pilot Holdings USA and DREAMS Luxury Network provide personalized VIP Concierge Services for our East Meets West clients,” announced Steve Tobia, CEO of DREAMS Global Luxury Network.
Pilot Holdings is an investment holding company based in Shanghai with offices in Beverly Hills and Las Vegas.The company works with global partners in a broad range of sectors including commercial real estate, tourism, entertainment and sports, media and culture. The company’s mission is to maximize client opportunities as an international bridge of culture and business investments.
The company offers VIP luxury concierge travel services for Chinese entrepreneurs and corporate executives, including first class travel and elite privileges for air travel, hotels and private cars. Pilot Holdings USA serves as the U.S. concierge for elite members and provides business and corporate events, entertainment, restaurants, private airport lounges, and custom excursions for sightseeing, trade shows, VIP meetings and real estate investment opportunities.
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